UNLOCKING DIGITAL MENTAL HEALTH: USER INSIGHTS ON MOBILE APPS, VR, AND WEB-BASED-PLATFORMS FOR PSYCHOSIS: A SYSTEMATIC REVIEW

Main Article Content

Mahnoor abid
Ayesha Shahid Sheikh

Keywords

Digital mental health, psychosis, Synthesis, Experiences, Technology, Qualitative, Quantitative

Abstract

Background: Despite of the significant advancements being made in the development of the digital mental health interventions or DMHI’s for various mental disorders, there is an evidential void in the progression of digital therapeutics for severe mental illnesses. While evidence exists on the use of digital interventions for psychosis, there is no comprehensive review addressing the differences between types of interventions and user experiences. This review synthesizes both qualitative and quantitative data, including previously unexamined comparisons of VR/AR interventions to thoroughly research on the diverse experiences psychosis patients have with the use of an array of different digital interventions.


Methods: A systematic review of articles was conducted related to user experiences of DMHI’s for people with psychosis published between 2015-2024 using google scholar, JSTOR, science direct and PLOS.


Results: A thematic synthesis of 20 studies conclusively devised 6 themes relating to different experiences of digital tool usage including; reliance anchor, facets and features, engagement, machine vs. man synergy, self-direction and destigmatization.


Conclusions: The findings suggest that individuals with psychosis had a higher preference for using mobile applications in comparison to web-based platforms and had a greater disposition towards immersive VR stimulations. In addition, the participants reported the best experiences with apps that offered personalized features, psychoeducation, self-management tools, therapist support, scheduling reminders, and a user-friendly design. A common barrier to the usability and engagement for all DMHIs was the users' prior experience with technology. The effectiveness and experiences of the various digital interventions as per user reviews have been discussed along with the potential inadequacies that arose that can be rectified for the development of future technology-based interventions.

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