A COMPARATIVE STUDY ON THE FACTORS INFLUENCING THE CHOICE OF ANY PARTICULAR PHARMACY BY THE PATIENTS.
Main Article Content
Keywords
Comparative study, Pharmacist, Pharmacy, Pharmacy Service factors
Abstract
It was across sectional prospective observational study design. The study was conducted at and around five districts, by covering rural, urban areas using validated questionnaire. The patients were included from all the areas like, Government hospitals, Primary Health Centres, Private hospitals and as well as Community Pharmacies. The factors influencing the choice of any particular Pharmacy is extensively studied. A separate question was given and the factors were critically studied. There were eight important parameters based on which it was studied.
The location and accessibility to the pharmacy and opening hours were found to influence the patients very much. The availability good medicines and getting it in a competitive price were also found as a parameter to select a particular pharmacy by the patients. But the confidentiality and privacy of the prescriptions and appearance of the pharmacy were not at all a significant factor for the patients to select a particular pharmacy. The study concluded that the present pharmacy services are to be updated to practice modern concept of pharmaceutical care.
References
2. Kokane VJ, Avhad PS. Role of Pharmacist in Healthcare System. Journal of Community Health Management. 2016 Jan- Mar; 3(1): 37-40.
3. Divya Sree P, et al. Evaluation Of Knowledge, Attitude And Practice Towards Drug Use Along With Good Pharmacy Practice Among Pharmacy Students Of Sri Venkateswara College, Chittoor, India. Int Res J Pharm. 2017 Mar 13;8(3):29–32.
4. Bottorff M. Role of the Pharmacist. Pharmacotherapy. 2012 Dec; 12(2):227S-232S.
5. Jagarlamudi A, Begum A, Teegala M. A Survey Based Study for the Assessment of Knowledge and Practice of Community Pharmacy Personnel on Good Pharmacy Practice in Hyderabad, India. Indian J Pharm Pract. 2018 Mar ;11(1):14–24.
6. Shraim NY, Al Taha TA, Qawasmeh RF, Jarrar HN, Shtaya MAN, Shayeb LA, et al. KnowledgAdepu R, Nagavi B. Attitudes and behaviors of practicing community pharmacists towards patient counselling. Indian J Pharm Sci. 2009;71(3):285-89.e, attitudes and practices of community pharmacists on generic medicines in Palestine: a cross-sectional study. BMC Health Serv Res. 2017 Dec;17(1):847-55.
7. Dimitrios Phaedon Kevrekidis , Daniela Minarikova, et al. Community pharmacy customer segmentation based on factors influencing their selection of pharmacy and over-the-counter medicines. Saudi Pharmaceutical Journal. 2018;26(1): 33-43.
8. D K Raynor. Patient compliance: the pharmacist's role. International Journal of Pharmacy Practice. 1992Mar; 1(3):126-135.
9. Bamfo, B.A. and Dogbe, C.S.K. (2017), "Factors influencing the choice of private and public hospitals: empirical evidence from Ghana". International Journal of Pharmaceutical and Healthcare Marketing.11(1):80-96
10. Barghouth, Dana;Al-Abdallah, Ghaith M.;Abdallah, Ayman Bahjat. Pharmacy service factors and pharmacy performance: the role of patient satisfaction in community pharmacies. International journal of pharmaceutical and healthcare marketing.2021 Aug; 15 (3): 410-428.
Article Sidebar
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
All articles published in JPTCP are licensed under Copyright Creative Commons Attribution-NonCommercial 4.0 International License.
Dr. Malini S
Professor and Head, Department of Pharmacy Practice, Pushpagiri College of Pharmacy, Thiruvalla, Kerala.
Dr. B Jaykar
Director, Clinical Trials, Vinayaka Missions Research Foundation (Deemed to be University), Salem, Tamil Nadu.
Dr. Santhosh M Mathews
3Professor and Principal, Pushpagiri College of Pharmacy, Thiruvalla, Kerala.