Assessment of Patient Safety Culture among Paramedical Personnel and Biomedical Equipment Technicians at General and District Hospitals
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Keywords
Patient safety, Barriers, Paramedical,
Abstract
Healthcare, being a high-risk industry, necessitates regular assessment of patient safety culture within healthcare organizations to address organizational cultural issues and explore their association with patient outcomes. This study aimed to assess the patient safety culture among paramedical health employees at general and district hospitals and identify factors influencing their perception of patient safety. Methods: A descriptive cross-sectional study was conducted at the general hospital and four district hospitals, involving 479 paramedical healthcare workers. The standardized Hospital Patient Safety scale (HSOPSC), comprising 12 safety culture dimensions, was utilized for assessment. Results: The mean total safety score varied based on participants' positions and work areas, with an overall patient safety score of 46.56%. None of the dimensions scored above 75%, with the highest mean composite scores observed for organizational learning and continuous improvement (65.36%) and teamwork within hospital units (63.09%). Communication openness had the lowest reported score at 17.9%. Females, participants in direct patient contact roles, and those with less than 10 years of work experience showed higher perceptions of safety dimensions. Conclusion and Recommendations: The overall patient safety level at public hospitals was found to be low, with none of the dimensions scoring above 75% and 7 out of 12 dimensions scoring below 50%. Continuous monitoring and updating of incident reporting methods are highly recommended, potentially through implementing a 24-hour accessible web-based incident reporting system
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