ONE OF THE BEST APPROACHES FOR ENHANCING PERSON-CENTERED CARE THROUGH A BEDSIDE SHIFT REPORT/A NARRATIVE INTEGRATED LITERATURE REVIEW
Main Article Content
Keywords
Person-centered care approach, Patient engagement, decision-making, Nurse Bedside Shift Report, Patient empowerment
Abstract
Aim: This narrative study aims to ensure continuity of change-of-shift report or handoff communication to the real-time process of exchanging patient information between healthcare providers with the involvement of patients and their family members.
Methods: In this study, information regarding the selected topic via electronic database search was used to find pertinent papers published between 2000 and 2024 for a narrative review, we used the PIOCT technique for literature search are MEDLINE, Google Scholar, and PubMed databases for the relevant studies, Included both qualitative and quantitative method that dealt with NBSR and patient involvement.
Results: This review incorporated 703 studies from various websites, such as Google Scholar (255), PubMed (149), and CINAHL (100), and 23 studies were analyzed according to inclusion and exclusion criteria.
Conclusion: By reviewing this literature we would like to enlighten the important points that the Nursing Bedside shift report is an effective handoff practice to maintain the continuity of care while providing a person-centered approach to ensure that patients and their family members are involved in their day to day activities and care planning.
Impact: Bedside shift report has a positive impact on both nurses and patients in terms of satisfaction and outcomes by improving effective communication with patients and healthcare providers, work efficiency and prioritizations, nurse accountability, and teamwork.
Patient or Nurse Contribution: Patient and nurse contributions are not required for this study.
References
2. Jimmerson J, Wright P, Cowan PA, King‐Jones T, Beverly CJ, Curran G. Bedside shift report: Nurses opinions based on their experiences. Nursing Open. 2021;8(3):1393-405.
3. Van Liew JR, Cvengros JA, Christensen AJ. Patient-provider interactions: promoting effective behavior and providing optimal care. Principles and Concepts of Behavioral Medicine: A Global Handbook. 2018:595-621.
4. Lee TW, Ji YJ, Jang YS, Do HO, Oh KH, Kim CK, et al. Development and evaluation of a protocol for bedside nursing handoff with patient engagement in a tertiary hospital in South Korea. Journal of Korean Clinical Nursing Research. 2020;26(1):117-30.
5. ur Rashad S, Bibi A, Ahmad A, Ahmed T, Arshad Z, Ali Y, et al. Exploring Patient Satisfaction with Nursing Care and its Association with Gender at Tertiary Care Hospital Karachi: Patient Satisfaction with Nursing Care. Pakistan Journal of Health Sciences. 2023:150-4.
6. Bressan V, Cadorin L, Stevanin S, Palese A. Patients experiences of bedside handover: findings from a meta‐synthesis. Scandinavian journal of caring sciences. 2019;33(3):556-68.
7. Hee OC, Cheng TY, Ping LL, Kowang TO, Fei GC. Embracing change management strategies in bedside shift report (BSR): A Review. Int j acad res bus soc sci. 2019;9(1):469-81.
8. Ong M-S, BiomedE M, Coiera E. A systematic review of failures in handoff communication during intrahospital transfers. The Joint Commission Journal on Quality and Patient Safety. 2011;37(6):274-AP8.
9. Sherman J, Sand-Jecklin K, Johnson J. Investigating bedside nursing report: a synthesis of the literature. Medsurg Nursing. 2013;22(5):308.
10. White-Trevino K, Dearmon V. Transitioning Nurse Handoff to the Bedside: Engaging Staff and Patients. Nursing Administration Quarterly. 2018;42(3):261-8.
11. Groves PS, Manges KA, Scott-Cawiezell J. Handing off safety at the bedside. Clinical nursing research. 2016;25(5):473-93.
12. Malfait S. Patient participation on nursing wards and the case of bedside shift report: Ghent University; 2018.
13. Anderson CD, Mangino RR. Nurse shift report: who says you can't talk in front of the patient? Nursing administration quarterly. 2006;30(2):112-22.
14. Alforque CC. Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety. 2020.
15. Manges KA, Groves PS. Exploring the Hidden Functions of Nursing Bedside Shift Report: A Performance, Ritual, and Sensemaking Opportunity. Journal of Nursing Care Quality. 2019;34(3):256-62.
16. LoConte J. Nurses’ Perceptions of Nurse Shift Report at the Bedside: Regis College; 2020.
17. Finazzi E. Exploring service users' experiences of psychological interventions in primary care: thematic synthesis of the evidence and an empirical study using Interpretative Phenomenological Analysis. 2021.
18. Becker S, Hagle M, Amrhein A, Bispo J, Hopkins S, Kogelmann M, et al. Implementing and Sustaining Bedside Shift Report for Quality Patient-Centered Care. Journal of Nursing Care Quality. 2021;36(2):125-31.
19. Brownjohn K. Exploring the process of implementing nursing bedside shift report: University of British Columbia; 2019.
20. Jimmerson JD. Nursing Change-of-Shift Report at the Inpatient’s Bedside (BSR): University of Arkansas for Medical Sciences; 2020.
21. Waggoner A. Improving the Quality of Bedside Shift Report Behavior: Implementing a Standardized Bedside Report Tool on the Medical-Surgical Floor at Woodland Healthcare. 2017.
22. Johnson KR. Bedside Shift Report and Patient Satisfaction. 2022.
23. Gunter RW, Whittal ML. Dissemination of cognitive-behavioral treatments for anxiety disorders: Overcoming barriers and improving patient access. Clinical psychology review. 2010;30(2):194-202.